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Chief Jack's Galley

There's a place for people who laugh at nothing...


December 14th, 2005

(no subject) @ 09:26 pm

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Technical question for any and all:

Mary complained last week that she wasn't able to get onto the Internet from our cable connection. When I came home, I tried it, and it didn't work, nor did any wi-fi connections. Thinking that it was the wi-fi router, I disconnected it and attached the cable directly to the Ethernet card on my desktop, and it worked, until I shut down and started up again, whereupon it didn't work. I found that I was able to get a connection by disconnecting and reconnecting the Ethernet cable from the Ethernet card (such as I did a minute ago). When I try to connect one of my laptops using a wired connection, I get a message that tells me that the connection is incomplete (or something to that effect), ipconfig shows me with no IP address aside from 127.0.0.1, and I can't ping any websites.

Additionally, when I try to connect to certain sites (e.g. the signon page for Amazon.com), I'm getting a "connection refused" message.

Does that sound like a problem with the cable modem?
 
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From:majkia
Date:December 14th, 2005 07:29 pm (UTC)
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hard to say. call your cable guys and ask them to see if they can see your computer. They should be able to see your computer and/or router, whatever is attached to the cable modem. you might have a bad connector too
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From:john_holton
Date:December 15th, 2005 03:01 am (UTC)
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I did call them a couple of days ago (when I could hear) and they said that they could see me just fine and that the line was wide open and running fast. I'm going to try swapping out the modem and I'll swap out the coax into it (I have a line splitter on the connection for the TV in my office, and the cable is showing great).

Chief Jack's Galley

There's a place for people who laugh at nothing...